Privacy Policy for Digital by Alan
1. Introduction
Welcome to Digital by Alan. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website digitalbyalan.co.uk, contact us, or use our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Who We Are
Digital by Alan is a UK-based digital services provider offering website design, SEO, content creation, and digital support for individuals and small businesses.
Website: https://digitalbyalan.co.uk
Email: info@digitalbyalan.co.uk
Location: Widnes, Cheshire, United Kingdom
3. Information We Collect
Digital by Alan may collect the following information:
- Personal information you provide directly: Name, contact details, business name, website details, payment and billing information, and messages or enquiries.
- Automatically collected information: IP address, browser type, device information, pages visited, and time spent on the site.
4. How We Use Your Information
Digital by Alan uses your personal information to:
- Respond to enquiries or support requests
- Deliver digital services such as website design or content creation
- Send quotes, invoices, and service updates
- Improve our website’s performance and user experience
- Analyse website traffic through tools such as Google Analytics
- Comply with UK legal and accounting requirements
We do not sell your data or share it with third parties for marketing purposes.
5. Cookies and Tracking
Digital by Alan uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
You can manage or delete cookies through your browser settings. However, disabling cookies may affect website functionality.
For more details, visit https://www.aboutcookies.org.
6. Data Storage and Security
Your personal data is stored securely on systems managed by Digital by Alan and trusted third-party service providers such as our hosting and email platforms. We use encryption, password protection, and secure connections to protect your data from unauthorised access or disclosure.
7. How Long We Keep Your Data
Digital by Alan keeps personal information only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting obligations.
8. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate data
- Request deletion of your data when it is no longer needed
- Withdraw consent for communications at any time
- Complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your data lawfully
To exercise these rights, contact Digital by Alan at info@digitalbyalan.co.uk.
9. Third-Party Services
Our website may contain links to third-party websites such as social media platforms or affiliate partners. Digital by Alan is not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing personal information.
10. Updates to This Policy
Digital by Alan may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how Digital by Alan handles your data, please contact us at:
Email: info@digitalbyalan.co.uk
Website: digitalbyalan.co.uk
Location: Widnes, Cheshire, United Kingdom
Last Updated: October 2025